Want to open an Account and I want my phone number to stay the same and it is with T mobile but I am not happy with their service or customer service

Hello and welcome to ExpertHelp.com! My name is Byron Narciso and I'm going to do everything in my power to answer your question to your full satisfaction!

I’ll be giving you a call soon. If I don’t catch you this time, please reply with a few times (including your timezone) that work best for you and we can connect then.

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Verizon  nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I was trying to call you but not getting an answer.  

Robert

You provided ***-***-**** . I did try to call that numbewr again but it rang out . Did you provide me your  correct phone  number? 

Verizon Switch  ( Keeping your phone number and tranbsferring to a different mobile  carrier )  would require  your number to remain active and free from any other change orders during the switching process from your previous mobile carrier to be eligible because once your number successfully ports to Verizon Wireless your old provider's account will disconnect automatically. 

You can try the link below  and check if your T Mobile number is eligible and will push trough with switch. 

https://www.verizonwireless.com/switch-to-verizon/ 

Please note that you should be  must be an authorized account holder to make the switch.

• Don't cancel your current service before switching to Verizon.
• Have your current bill ready; Verizon will need your account number.
• Double-check your contract with your current provider for any contract obligations you may have, like an early termination fee.
• Have an alternate contact number for emergencies just in case your transfer takes longer than anticipated 

If your existing number will not be eligible or push trough with the switch in Australia. You're only option is to get  a new number while you;re there. 

Do you have anymore questions ? 

No worries Robert but In order for Verizon to port  a number from another carrier it will need to be active with the current provider (TMobile) as I previously stated.  

If the number is already deactivated or disconnected  by TMobile your best option is to apply  to start a new service  and in order for Verizon  to process your application  you should have a US address. 

Let me know if you have any more questions. I'll be standing by  

I have not heard back from you in a while. Please post a message on this page sharing the current status of the issue or if you still need help from me.