My tumblr import is not working

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Customer

My tumblr import is not working

Last updated
Ferdinand Aquino
Technician

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Tumblr  nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Ferdinand Aquino
Technician

Hi Kevin,

Thank you for waiting!

May I know what device are you using for Tumblr?

Posted
Ferdinand Aquino
Technician

Dear Kevin, It was a pleasure helping you with your Tumblr issue today. Here is a summary of the resolution.
Issue identified :

Tumblr import problem on wordpress

Solution Implemented :

Call customer / Remote Access

Checked the import procedure and it was done as it is. No other setting are available on import as it is an import tool on wordpress.

Advised customer of a recent change on tumblr security and guidelines that is affecting the import ref:

https://en.forums.wordpress.com/topic/tumblr-imports/

https://en.forums.wordpress.com/topic/tumblr-import-error-4/

Answer Accepted

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted
Customer

My tech has already called and we think its been solved.

Posted

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