My Cyber-shot turns on but nothing displays on the screen. The zoom lens works, and the flash works but it shows nothing on the screen. Can you...

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Sony nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Hi Scott,

Thank you for waiting!

May I know what is the exact model of your Cybershot?

Thanks!

Yeah thats the model. DSC-H70 

Nothing at all shows on the screen? Black screen?

Not even the Sony logo shows on it when you turn it on?

Unfortunately. There are no setting or switch that may cause that scenario.

If all other feature is working ok, Camera shot / zoom action and flash.

also you are seeing backlight on the display.

This means it is either a defective LCD panel or disconnected display panel.

When did you purchase the camera?

Since it is already out of warranty. It may be best to bring it to a local camera repair technician in your area.

Also, LCD is one of major parts. If you bring it to a local tech, How much would an LCD replacement cost for this model. Some old model have hard to find parts which may cost you close to the price of a new device.

OR

Some times the technician will just have to tighten the lcd connector inside.

Do you know a near camera tech?

Dear Scott, It was a pleasure helping you with your Sony issue today. Here is a summary of the resolution.
Issue identified :

Cybershot camera no Display
Solution Implemented :

No sony or cybershot logo when turned on and the back light lit up.

Turned on status is verified because the camera takes shot, zoom and flashes but just back light on the screen.

Advised customer that it is an LCD panel issue which needs to be replaced or repaired

Advised customer about cost of repair and Customer decided to just get a new camera.

Answer Accepted

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****