My Sony has red flashing light black screen

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Customer

My Sony has red flashing light black screen

Last updated
Ferdinand Aquino
Sony Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Sony nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Ferdinand Aquino
Sony Expert

Hi Donald,

Thank you for waiting!

May I ask what is the Model of your Sony?

Posted
Ferdinand Aquino
Sony Expert

Hi Donald,

Thank you for waiting!

May I ask what is the Model of your Sony?

You may try this first. turn off the Sony. Unplug it from power and leave it unplugged for 2 minutes.

Then Plug it back in and turn it back on.

Let me know how it goes.

I'll be waiting for your update.

Posted

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