I have a PANASONIC VIERA TV I am trying to install my TV CHANNELS, after selecting SATELITTE TV, I am coming again and again to the same screen with PROVIDER SELECTION
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I have a PANASONIC VIERA TV I am trying to install my TV CHANNELS, after selecting SATELITTE TV, I am coming again and again to the same screen with PROVIDER SELECTION
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Expert Ntoes:
Call customer
Restored the Tv and performing another scan.
Customer said that it will take 40 for scanning
Csutomer will call back once it is finished
Dear Irina, It was a pleasure helping you with your Panasonic issue today. Here is a summary of the resolution.
Issue identified :
cannot find channels set up on TV and netflx is not working
Solution Implemented :
Call customer
Assisted in resetting the TV to Factory condition and performing an Auto tuning during set up.
Channels are not synced and complete
Went to settings > Network set up and connected the TV to Wifi
Netflix is now working
Issue resolved
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Byron Narciso
Panasonic Expert
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