I have a PANASONIC VIERA TV I am trying to install my TV CHANNELS, after selecting SATELITTE TV, I am coming again and again to the same screen...

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Customer

I have a PANASONIC VIERA TV I am trying to install my TV CHANNELS, after selecting SATELITTE TV, I am coming again and again to the same screen with PROVIDER SELECTION

Last updated
Ferdinand Aquino
Panasonic Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Panasonic nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’ll be giving you a call soon. If I don’t catch you this time, please reply with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Ferdinand Aquino
Panasonic Expert

Expert Ntoes:

Call customer

Restored the Tv and performing another scan.

Customer said that it will take 40 for scanning

Csutomer will call back once it is finished

Posted
Ferdinand Aquino
Panasonic Expert

Dear Irina, It was a pleasure helping you with your Panasonic issue today. Here is a summary of the resolution.
Issue identified :

cannot find channels set up on TV and netflx is not working

Solution Implemented :

Call customer

Assisted in resetting the TV to Factory condition and performing an Auto tuning during set up.

Channels are not synced and complete

Went to settings > Network set up and connected the TV to Wifi

Netflix is now working

Issue resolved

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted

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