I have asked my question but other than automated messages, have had no response. Can you explain please?

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your tech question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your tech question answered.

Get An Answer

3. Get An Answer

Connect with your technician via online chat or telephone call.

Get An Answer 

Answer

Customer

I have asked my question but other than automated messages, have had no response. Can you explain please?

Last updated
Ferdinand Aquino
Technician

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I might need to request additional information from you to better understand how to help you. Please read my replies and respond to them as soon as you can so we can have this solved in no time. Hang tight while I prepare my next message.

Posted
Ferdinand Aquino
Technician

Hi Ken,

Thank you for waiting!

May I know How Can I assist you?

Posted
Customer

I have already explained my problem. Do I need to go through it again?

Posted
Ferdinand Aquino
Technician

I am very sorry, I did not recieve your concern nor find it in our records.

Let me know what it is And I am more than happy to help you with it.

Posted
Customer

Ok. Do you deal with facebook problems?

Posted
Ferdinand Aquino
Technician

Yes, We Can assist you with your Facebook concern As far as our resources can support.

Posted
Ferdinand Aquino
Technician

Hi Ken, Are you still there?

Posted
Customer

I recently made an ad on facebook for CBD which is completely legal in the UK an EU where I trade. Facebook immediately closed my add account and are threatening to close me down. I have two private facebook accounts. One in my name and one in my business name. They have asked me to produce driving licence/passport for the one in my business name (Which of course I cannot do). My business name is Natures Replies. My question is could I close that one down and then open a business account (I wasn't aware they had business accts until this problem).

Posted
Customer

Evidently, it is against their policy to allow ads for CBD.

Posted
Ferdinand Aquino
Technician

To answer Your Question First.

YES

You will have to close that Page/ Account and you will have to create another Business page. But first You need to make a new personal account and create a Page Under that.

Posted
Customer

If I close my private account that is in my name wont I lose all my contacts?

 

Posted
Customer

I have to go out for 30 minutes can I get back to you later?

Posted
Ferdinand Aquino
Technician

Yes you will lose your contacts.

Before Closing it down, Make the new account first and then Inform all your contacts to move over to the new account you have created. Then once all your contacts are moved then that's the time shut the Page down. And be cautious now on what you will post or advertise as It is Against their Security Algorithm about posting and ads about CBD.

Posted
Ferdinand Aquino
Technician

Hi Ken,

Are you still there?

Have you read my last response?

Posted
Ferdinand Aquino
Technician

Hi Ken,

Are you still there?

Have you read my last response?

Yes you will lose your contacts.

Before Closing it down, Make the new account first and then Inform all your contacts to move over to the new account you have created. Then once all your contacts are moved then that's the time shut the Page down. And be cautious now on what you will post or advertise as It is Against their Security Algorithm about posting and ads about CBD.

Let me know if you have further Questions.

You can respnod to this page once you are available.

I'll be waiting for your response.

 

Posted
Customer

Hi Ferdinand, Yes I have read your response thankyou.

Posted
Get An Answer 

quoteTestimonialsquote

About ExpertHelp

ExpertHelp is changing the way you connect with service professionals.

Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.

ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!

Get An Answer 

More Tech Questions...

Date
Questions

6/6/2023
I have a light flashing on the top of my cordless Uniden Phone,...

4/16/2023
Hi! I need the same software this guy was trying to get:...

10/16/2022
Hello! I am no longer receiving notification on my FB...

9/30/2022
My EPSON XP-720 is reporting as follows: - "A printer's ink pad is...

5/24/2022
stop pop up adds on galaxy s22 Ultra

Ask Your Tech Question & Get An Answer Now!