just have a picture when i turn on the kinde-then what do I do?

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Customer

just have a picture when i turn on the kinde-then what do I do?

Last updated
Rofel Lantican
Technician

Hi,

Thank you for contacting ExpertHelp LLC. My name is Rofel and I am here to help you resolve your issues. Please wait while I prepare my answer for you. I might ask you to provide additional information if needed so I could provide you the steps that will resolve this issue. Appreciate your patience.

Posted
Rofel Lantican
Technician

Thanks for waiting. Please follow the steps below.

  • Tap the Quick Settings icon in the top right hand corner of the Home screen.
  • Select Wi-Fi.
  • Ensure Wireless Networking switch is in the on position

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  • Tap the name of the network you wish to connect to from the list of available networks.
  • If a lock symbol appears next to your network, it requires a password. Enter the characters of the password using the onscreen keyboard.
  • Tap Connect.

Do you know the password of your Network? If you don't know the password of your network please provide the make and model of your router for me to guide you on how to obtain it.

Please let me know if this helps.

Posted
Rofel Lantican
Technician

Hi,

Any update?

Thanks

Posted

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