i cant remember my belkin password?

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Customer

i cant remember my belkin password?

Last updated
Elixir Cada
Technician

Thank you for contacting ExpertHelp LLC. My name is Elix and I am here to help you. Please wait while i prepare my answer for you. I might need to ask you additional information so I could provide you the steps that will resolve this issue. Appreciate your patience.

DO NOT CLOSE this browser. Press F5 on your keyboard every 5-10 minutes to view my comment/replies. You will also receive new email everytime I post comment/answer if you shared your email with us.

Posted
Elixir Cada
Technician

May I i know what Windows Operating System are you using? Are you using windows vista or windows 7? Please provide me also the exact model of your belkin router.

I'll wait for your response.

Posted
Customer

vista and belkinN450
model #F9K1105v2

Posted
Elixir Cada
Technician

Ok. Thank you for the information.

I would like to invite you for a remote support session on your computer. I will connect to your computer and extract the current password of your belkin router so that you can use the password to connect your other devices.

Let me know if you agree to this process so that I can provide you details on how I can connect to your computer.

I'll wait for your go signal.

Posted
Customer

ok lets try that because none of my devices except for pc will go online

Posted
Elixir Cada
Technician

Ok. Please follow the procedure below:

Open your Internet Explorer and type this website to the address bar www.teamviewer.com. Click the green download button and install the teamviewer software. Once the teamviewer is installed to your computer, you will see a blue box that contains Your ID and password. Provide me the ID and the password which consists of numbers so that I can connect to your computer.

Posted
Customer

ok lets try that because none of my devices except for pc will go online

Posted
Elixir Cada
Technician

Please follow the procedure below for me to connect to your compuer.

Open your Internet Explorer and type this website to the address bar www.teamviewer.com. Click the green download button and install the teamviewer software. Once the teamviewer is installed to your computer, you will see a blue box that contains Your ID and password. Provide me the ID and the password which consists of numbers so that I can connect to your computer.

Please post your teamviewer ID and password here so that I can connect to your computer.

Posted
Elixir Cada
Technician

Hi customer,

Do you have the teamviewer ID and password so that I can connect to your machine?

I am still waiting for your response.

Posted
Elixir Cada
Technician

Hi Customer,

Are you still there?

Posted
Elixir Cada
Technician

Hi Customer,

If in case you were able to read my message, please contact my right away so that we can proceed with the troubleshooting.

Posted

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