My TomTom GO 730 screen calibration problem. Bottom of screen calibration is OK, but when I touch the top of the screen it selects the 3rd. row, which means I can never select what I need.
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My TomTom GO 730 screen calibration problem. Bottom of screen calibration is OK, but when I touch the top of the screen it selects the 3rd. row, which means I can never select what I need.
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Hi Iain,
Try to reset the device first. This could be a minor software problem only that can be solved by reset. See procedure below.
Let me know if this helps.
Hi Iain,
You got disconnected from the chat? May I know what happened after the update?
If I were able to provide you a helpful and informative answer, I request to show your appreciation for my efforts by clicking the Green Accept Answer button below my first response at the top of this page.
My Live Chat session was disconnected. TomTom is currently installing to Memory Card . I will then check if it solved the problem
You can initiate the chat again by accessing the chat window at the lower right side of this page.
CHAT NOTES:
-software successfully updated
-still same result
-advised cx that the problem is the screen already and needs to be replaced
-customer agreed
-provided cx the cost of the screen
Hi Iain,
You can order the screen from the link below:
http://www.mylcdtouchscreen.com/tomtom-go-730-730t-touch-screen-digitizer-glass-replacementp265.html
If I were able to provide you a helpful and informative answer, I request to show your appreciation for my efforts by clicking the Green Accept Answer button below my first response at the top of this page.
Were you able to read my message?
Hi Iain,
Were you able to read my messages?
Byron Narciso
Technician
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