Enter your tech question at the top of this page and click Get An Answer.
Tell us how quickly you want your tech question answered.
Connect with your technician via online chat or telephone call.
My Account has been disabled. How do I correct this?
Hi,
Thank you for contacting ExpertHelp LLC. My name is Rofel and I am here to help you resolve your issues. Please wait while I prepare my answer for you. I might ask you to provide additional information if needed so I could provide you the steps that will resolve this issue. Appreciate your patience.
You can start the conversation by using the CHAT option below.
Hi,
Thanks for waiting. May I know what account are you referring to on this question?
Please provide additional information so I can assist you better on this issue.
Hi,
Were you able to read my previous post/comment?
Thanks
Chat Established:
Hi,
If were able to provide you a helpful and informative answer, I request to show your appreciation for my efforts by clicking the Green Accept Answer button on the top of this page right below my first response
Thanks
Hi,
Were you able to read my previous post/comment?
Thanks
Remote/Chat Notes:
I do not know what too say. I tried for two days now to get Facebook reactivated and after yesterday am very frustrated. I jus do not seem to be able do so. I was hopeful after the first day, but after yesterday I am very frustrated. I have only a very limited knowledge of computers. In addition I have arthritis and Parkinson's disease which means that my responses are slow and hard.
I have been very confused about what is required of me and what to expect in return. I finally took a few days off to clear my head and then get back to this again. I will be here every day for a time in the morning and the evening and in between if need be. Facebook says that they are awaiting answer from me to their question to me. However, I have seen no question that I recognized as a question. I do not know what became of that question. I hope you can still help me. If not I guess I just have to drop my attempt to get my email address unlocked.
Dear Martin,
Thank you for your messages. We regret to learn the issue's not resolved completely. Please be assured your Expert will reply to you directly by posting a new comment on this page as soon as he is back online, and do his best to help take care of this problem for you. Please kindly be patient until you hear back from him.
If there is anything else we may help you with in the meanwhile, please send us an email at s**t@experthelp.com. All emails are guaranteed a reply within 12 to 24 hours.
Regards,
Customer Support
ExpertHelp LLC
Hi Martin,
Sorry for the later response. May I know if Facebook sent you an email asking you the answer to your security questions or the information of your account?
Please be assured I will do my best to help you. Will you allow me to remote access your computer again so I can check and help you fix the issue?
I'll be waiting for your response. Thanks
"My Account has been disabled. How do I correct this?
To answer your question Rofel, the account I am referring to is thee same as in the question. It is my Facebook account which I still have not been able to access. Maybe I should quit trying. I seriously question whether it is worth all the time and effort which has been invested in it. I am still ready to try not because I treasure Facebook but because I really am Martin Osterloh of Rapid City, SD."
Ticket #23113
Hi,
Thanks for your response and sorry for the delay. Will you allow me to remotely access your computer so I can help you with your issue? Please don't quit we will figure out on how you will get access on your account.
Rest assured I will do my best to help you fix this. I'll be here on standby waiting for your response.
Testimonials
Byron Narciso
Technician
Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.
ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!