We have a Uniden DECT 6.0 phone with a total of three phones. Recently, we had a problem with our phone not ringing, and found out that the...

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Customer

We have a Uniden DECT 6.0 phone with a total of three phones. Recently, we had a problem with our phone not ringing, and found out that the problem was due to our conversion from DSL (2-wire) to COMCAST. But after that problem was solved, our caller ID is not working--and we do get that feature with our COMCAST (Xfinity) service. How can I restore the caller ID feature on our phone? Are there steps to be taken?

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Jenny Muralidharan
Customer Support

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Elixir Cada
Uniden Expert

Hello and welcome to ExpertHelp LLC. My name is Elix and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem.

To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.

Posted
Elixir Cada
Uniden Expert

Hi William,

Sorry to keep you waiting.

The caller id is an automatic feature of the phone and it should be activated by your phone provider. If the number the caller is not appearing on your handset then you need to contact your phone provider and check your phoneline caller id status.

Let me know if you have questions.

Posted
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