tv telling me we are not connected to internet on smarthub has always worked before
Here's what I have tried so far:
called comcast and they said it is the tv wifi working fine
Here's my brand/make/model:
samsung 8000
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tv telling me we are not connected to internet on smarthub has always worked before
Here's what I have tried so far:
called comcast and they said it is the tv wifi working fine
Here's my brand/make/model:
samsung 8000
wifi working and have new modem but tv says no internet connection on smarthub
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Thomas,
I would remove the power from the back of the modem and your router, wait a few seconds and replace the power cables, then try to connect your Smart TV to the web. I would ensure your Smart TV is connecting to the correct wifi network.
take care,
Bill
I have contacted samsung and have been told it is a problem of there's and they will be getting back with me to correct when they have a fix
thank you
Thomas,
If you would like to continue to troubleshoot, I would be happy to assist you after you hear back from Samsung. If not, I can request a refund.
take care,
Bill
Byron Narciso
Samsung Expert
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