Hi, first time user, trying to connect to internet. I have wireless and when I put in the password for the wireless connection, my new tablet says...

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Customer

Hi, first time user, trying to connect to internet. I have wireless and when I put in the password for the wireless connection, my new tablet says "incorrect password" and I can't get anywhere. Please help!

Here's what I have tried so far:
I can't get anywhere else.

Here's my brand/make/model:
Samsung Model SMT350

Last updated
Elixir Cada
Samsung Expert

Hello and welcome to ExpertHelp.com! My name is Elixir and I will do my best to help you. Please sit tight while I prepare my next response.

Last updated
Elixir Cada
Samsung Expert

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with SAMSUNG nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started!

I’m available to chat now. I’ll leave my chat session open for the next 15 minutes or so and wait for you to join. If I don’t catch you this time, please reply with a few times that work best for you and we can connect one of those times.

Posted
Elixir Cada
Samsung Expert

PHONE/REMOTE NOTES:
-cx trying to connect the tablet to wifi network but getting invalid password
-cx upgraded to remote
-access cx pc and check the password
-provided password to cx
-cx used the password to tablet. working
problem solved
answer accepted
case closed

Posted

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