How do I change my Itunes security questions/answers? i can't seem to remember the answers
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How do I change my Itunes security questions/answers? i can't seem to remember the answers
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Hi Dale,
May I know if you are using a Mac or a Windows computer?
Windows
Thanks for the information. Can you please provide me with your phone number so I can call you incase we got disconnected?
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Dear Dale, It was a pleasure helping you with your iTunes issue today. Here is a summary of the resolution.
Issue identified : Unable to change the answer to the security questions
Solution Implemented : Remotely accessed the computer / Assisted the customer to change the answer to the security question / Advised to write down the answer to the security question / Issue Resolved / Answer Accepted
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .
Byron Narciso
iTunes Tech
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