Good afternoon I bought a new phone x And my last phone 6s plus is blocked and I forget my password Can you help extinguish please...

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

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Hi Rangel,

Thanks for waiting. Im here to help. May I know what password are you referring to on this question? Is it the Apple ID password or the 4/6 digit passcode?

 Dear Rangel, It was a pleasure helping you with your Apple issue today. Here is a summary of the resolution.

Issue identified : Forgot Passcode

Solution Implemented : Called the customer / Explained who we are / Remotely accessed the computer (sent the link to her email)/ Assisted the customer to restore the iPhone to Factory state using iTunes on her computer/  Issue Resolved / Answer Accepted

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