My new Sony DVD player has no ports for the VHF and UHF cables that went to to the very old Toshiba player. Can I just unhook them, dispose of the...

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your Cox question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your Cox question answered.

Get An Answer

3. Get An Answer

Connect with your Cox tech via online chat or telephone call.

Answer

Customer

My new Sony DVD player has no ports for the VHF and UHF cables that went to to the very old Toshiba player. Can I just unhook them, dispose of the Toshiba and and forget about them in the new player? My thanks

Last updated
Rofel Lantican
Cox Tech

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Cox Communications nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Rofel Lantican
Cox Tech

Hi Richard,

Thanks for waiting. Im here to help. Can you please provide the exact model of your Sony DVD and your TV?

You can reply to me on this chat window. To send your response please click the Blue Send Response button.

Posted
Rofel Lantican
Cox Tech

Dear Richard, It was a pleasure helping you with your Cox issue today. Here is a summary of the resolution.
Issue identified : Customer wants to know if he can unhook the old player
Solution Implemented : Called the customer / Explained to the customer on he can connect the new player / Advised that he can unhook the old player if he will not use it / Explained that he needs to use the original remote in order to change the input of his TV / Issue Resolved / Answer Accepted
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .

Posted

quoteTestimonialsquote

About ExpertHelp

ExpertHelp is changing the way you connect with service professionals.

Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.

ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!

More Cox Questions...

Ask Your Cox Question & Get An Answer Now!