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Very serious phish problem
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Hi Brian,
Are you having problem about phising site? Please provide more information about the issue.
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as many as 2000 failed deliveries per weekend or up to 1000 per weekday< I was told I had to changfe my E-mail address, I don't have alot of computer skill.
May I know who told you to change your email address?
Acompter expert asm I going to help for my 67.00?
Can you provide me your phone number. I need to speak to you over the phone to check the issue further.
Are you still there Brian?
Yes pleasse call ***-***-**** 12
Corrected ***-***-****
Dear Brian, It was a pleasure helping you with your Cox issue today. Here is a summary of the resolution.
Issue identified : cx getting a lot of undeliverable mails
Solution Implemented : called cx and accessed his computer. checked his outlook and nothing in the outbox that he is sending emails. Found out that his email address is not cox email. It was hosted by a Launchpad (domain hosting company). told cx to contact Launchpad to check what is going on with his email on their system. Created email rules in his outlook that all underiverable mails will go to deleted folders so that the one that will be showing in his inbox are important mails only. Ran the email rule and every undeliverable mails went to deleted folder. told cx that the rule is automatic and once outlook detects undeliverable mails it will go directly to deleted folder. cx has no further questions. Answer accepted.
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****
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