tv is out have checked plug ins and have tried the remotes. Am 80 yrs old and just messed things up more

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your Cox question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your Cox question answered.

Get An Answer

3. Get An Answer

Connect with your Cox tech via online chat or telephone call.

Answer

Customer

tv is out have checked plug ins and have tried the remotes. Am 80 yrs old and just messed things up more

Last updated
Ferdinand Aquino
Cox Tech

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Cox Communications nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’ll be giving you a call soon. If I don’t catch you this time, please reply with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Ferdinand Aquino
Cox Tech

Dear Jane, It was a pleasure helping you with your Cox issue today. Here is a summary of the resolution.
Issue identified : TV not working
Solution Implemented : 

Callcustomer / Power cycle TV / tune the TV and box OFF and back on
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

 

Posted

quoteTestimonialsquote

About ExpertHelp

ExpertHelp is changing the way you connect with service professionals.

Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.

ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!

More Cox Questions...

Ask Your Cox Question & Get An Answer Now!