How do I connect my iPad to my new router.."..."".""

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How do I connect my iPad to my new router.."..."".""

Last updated
Ramy De Jesus
AT&T Tech

Hello and welcome to ExpertHelp.com! My name is Ramy De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with AT&T nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Ramy De Jesus
AT&T Tech

Hi Joseph! Thank you for choosing ExpertHelp.com. May I know the model of your iPad. And is this iPad previously connected to this router. When your ready, please type your responses on this page and then click on the Blue Send Response button to post your response. I will be standing by for your response.

Posted
Ramy De Jesus
AT&T Tech

Dear Jospeh, It was a pleasure helping you with your at&t issue today. Here is a summary of the resolution.

Issue identified : iPad is not connecting to his wifi
Solution Implemented : Call customer. Advise customer what to do. Check the wifi settings. disable airplane mode. iPad now is connected. Issue resolved. Case closed. Call ended. Customer provided a tip.
If issue resurfaces : Advised to contact us at s**t@experthelp.com or call us on our support number ***-***-**** )

Posted

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