My gauges,ac,and radio all went off over a period of days,replaced battery and ignition switch,any suggestions

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Customer

My gauges,ac,and radio all went off over a period of days,replaced battery and ignition switch,any suggestions

Last updated
Relly De Jesus
Volvo Mechanic

Hello and welcome to ExpertHelp.com! My name is Relly De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with VOLVO nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Customer

Hello Relly

Posted
Relly De Jesus
Volvo Mechanic

Hi John

How are you doing? Is there any history of BCM replacement? Below is what it looks like

The automotive central body control module (BCM) is a processor-based power distribution center that supervises and controls functions related to the car body such as lights, windows, security, door locks and access control, and various comfort controls. If the BCM is faulty you'll encounter problems like you are having now. I'll be standing by for your response. Thank you.

Regards

Relly

 

Posted
Customer

not in the 2 years I have owned the car

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Relly De Jesus
Volvo Mechanic

I see... I suspect the BCM at the moment and it will require replacement. I strongly suggest that you take it in to a reputable auto shop for a physical check up John just to be sure.

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Customer

It was put on a scanner at a shop and they said the ecm was showing good

Posted
Relly De Jesus
Volvo Mechanic

I see. The ECM (Engine control module)  is a computer that controls the engine and all the sensor that works within. The BCM (body control module) is like a brain that controls all the electronic function of the vehicle. For example below.

ECM

 

BCM

The ECM and BCM has a complete different function John as you can see from the pic above. Atleast its a good sign that theres no fault showing on the ECM during the SCAN

Posted
Relly De Jesus
Volvo Mechanic

Is there anything else I can add or help you with John?

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Customer

where is the bcm located and is it rebuildable

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Relly De Jesus
Volvo Mechanic

Usually it is located underneath the dash John. May I ask the exact model of your Volvo so I can check wheres the exact location. Some do reflash the BCM before replacing it. There are shops and electronics center that do this.

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Customer

2001 S80 

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Relly De Jesus
Volvo Mechanic

Its underneatht the dash John

 

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Customer

OK, Thanks they called that a cem on ebay,do you think a used one will work or should I go for reman.

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Relly De Jesus
Volvo Mechanic

Actually you can get one from a yard near you just to check if it will work John plus its much cheaper

 

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Customer

ok,I'll try it thanks

Posted
Relly De Jesus
Volvo Mechanic

Hello John

How are you doing? This is a follow up regarding my assistance. Please let me know if there's anything else I can add or help you with. I'll be standing by for your response.

Thank you

Relly

Posted
Relly De Jesus
Volvo Mechanic

Hello John

How are you doing? This is a follow up regarding my assistance. Please let me know if there's anything else I can add or help you with. I'll be standing by for your response.

Thank you

Relly

Posted
Relly De Jesus
Volvo Mechanic

Hello John

How are you doing? This is a follow up regarding my assistance. Please let me know if there's anything else I can add or help you with. I'll be standing by for your response.

Thank you

Relly

Posted
Relly De Jesus
Volvo Mechanic

Hello John

How are you doing? This is a follow up regarding my assistance. Please let me know if there's anything else I can add or help you with. I'll be standing by for your response.

Thank you

Relly

Posted
Customer

Hi Relly,I just got the part off,at least I think it's the part.The one you showed looks more like a box what I got out was just under the dash but it had a lot of relays and shunts on it,it looks like a fuse box.Also if this is the part,I've been told I have to have it reprogrammed.Any information on that.

 

Posted
Relly De Jesus
Volvo Mechanic

Hi John yes it's like a fuse box with lots of relays on it. What I showed you is just a reference. Yes sometimes they will need to be reporgrammed but you might want to try to install it first because some doesn't need to.

Posted
Relly De Jesus
Volvo Mechanic

When do you plan to install it John?

Posted
Customer

as soon as possible,my only other transportation is a winnebago

Posted
Relly De Jesus
Volvo Mechanic

I see.... You'll be good after the replacement John. Anything else I can add or help you with?

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Customer

as soon as possible,my only other transportation is a winnebago

Posted
Relly De Jesus
Volvo Mechanic

Dear John, It was a pleasure helping you with your VOLVO issue today. Here is a summary of the resolution.

Issue identified : All electrical function is not working
Solution Implemented : Chat and called John. This is usually a failing BCM because it's the brain of all the electrical functions inside the car that if it's faulty this issue will occur. Solution Accepted
If issue resurfaces : Advised to contact us at s**t@experthelp.com or call us on our support number ***-***-**** )

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Customer

Relly,thanks for the help but the problem has not been resolved completely as yet,waiting for the part.

Posted
Relly De Jesus
Volvo Mechanic

No worries John.. you have 30 days to communicate with me. You may email me at d**9@yahoo.com as well for any additional information. You have a good one!

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Customer

Relly,I put a used bcm in and the dash lights and gauges work but the car will not start,will not turn over.

Posted
Relly De Jesus
Volvo Mechanic

Hello John

Good to hear back from you. It's good to know that other electrical functions are working now. Here's some few reason why it will not turn over even if you have fuel.

1. Faulty starter

2. Failing crankshaft position sensor

3. Failing coilpacks

4. Failing sparkplugs

I am suspecting that the crankshaft position sensor is failing. Is there any history of crankshaft position replacement? The functional objective for the crankshaft position sensor is to determine the position and/or rotational speed (RPM) of the crank. Engine Control Units use the information transmitted by the sensor to control parameters such as ignition timing and fuel injection timing. I'll be standing by for your response. Thank you

Relly

Posted
Customer

It was starting great before I replaced the bcm.Is there any relationship between the bcm and starting?

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Customer

It was starting great before I replaced the bcm.Is there any relationship between the bcm and starting?

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Customer

It is not the crankshaft sensor,I just replaced it,

Posted
Relly De Jesus
Volvo Mechanic

There's no relationship between the two John. When you start the car, will it crank?

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Customer

Oh good!No,there is not a sound.Also,some of my lights don't work,I suppose I should get the old one rebuilt?But this one came up with the same mileage.There is fire to the starter.

Posted
Relly De Jesus
Volvo Mechanic

Good to know that the starter is live. Yes you may want to have it rebuilt as well and see for yours can be fresher.

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Customer

any suggestions on the starter

Posted
Relly De Jesus
Volvo Mechanic

I would try to remove the starter and test it using the battery and see if it will kick

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Customer

OK

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Customer

I tested the starter by crossing the  feeds in the relay and the starter works.I checked the starter relay and it's fine,I've replaced the ignition switch,So where to now,the neutral switch?

Posted
Relly De Jesus
Volvo Mechanic

Looks like that it's the neutral switch that needs to be taken care of John because the starter looks pretty good to me. 

Posted

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