sirius xm radio quit working. are you going to fix it so it will accept the latest version. It worked until about three weeks ago. s**w@juno.com
Enter your BlackBerry question at the top of this page and click Get An Answer.
Tell us how quickly you want your BlackBerry question answered.
Connect with your BlackBerry Expert via online chat or telephone call.
sirius xm radio quit working. are you going to fix it so it will accept the latest version. It worked until about three weeks ago. s**w@juno.com
Hello and welcome to ExpertHelp.com! My name is Byron Narciso and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with BlackBerry nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
ok
May I know error message that you're getting and the model of the Blackberry please?
trying to connect
sqc100-2
OK.Have you tried reloading the app? or restarting the wifi connection of the phone?
siriusxm has a new version. will not download to blackberry. old won't work. i thought you knew this. get below error message.
yes i have. also re-booting the phone.
OK. If the old version quits working reinstallation is needed but the old version is no longer availabe for download instead only the updated version of Sirius XM app. Unfortunately , the new version of the app is not comptible to the model that you had and must wait for the release of the version that will be compatible for your SQC100-2 from the Sirius XM developers.
App updates for different mobile operating systems may be released at different times. You should receive an alert on your mobile device when a new version is available for download from your app store.
So that's it then.
Yes. Do you have anymore question?
Have you any idea if this is EVER going happen?
As of now no updates yet from the Sirius XM developers when is the next update of the app but if a lot of old version users are are impacted by the recent update there's a big chance that the next version will definetely fix it.
ok. Thank you!
I would appreciate if you'll accept my answer by clickng the green accept answer button below and following the instructions on the next screen for me to get credit in assisting you.
Dear Steven It was a pleasure helping you with your BlackBerry issue today. Here is a summary of the resolution.
Issue identified : app not working
Solution Implemented: new version of the app is not comaptible yet to the unit and must wait for the next available update of the app to continue using the music app | accepted answer
Byron Narciso
BlackBerry Expert
Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.
ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!