Galaxy j3 phone, I accidentally deleted a message on messenger. Is there anyway to retrieve it.
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Galaxy j3 phone, I accidentally deleted a message on messenger. Is there anyway to retrieve it.
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Hi Steve,
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Are you referring to Facebook messenger messages?
It was thru messenger on my galaxy j 3 phone
Dear Steve, It was a pleasure helping you with your Samsung issue today. Here is a summary of the resolution.
Issue identified :
Call customer / Remote Access
Solution Implemented :
Checked the phone's back up using ES file explorer and found to temp file for Facebook since the phone already updated.
Checked messenger thru Facebook wesite and just one message showing
Advised customer that message has been removed permanently and connot be recovered anymore.
Advised customer on how to recover the message rightaway incase of deletion
Answer Accepted
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Samsung Expert
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