I have a Samsung j2 pro all of a sudden when I have a voicemail message it notifies me by calling my number and wont stop until I open my messages.
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I have a Samsung j2 pro all of a sudden when I have a voicemail message it notifies me by calling my number and wont stop until I open my messages.
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Hi Diana,
Thank you for waiting!
Do you have an idea what number is being used to call you and notify you about the voicemails?
yes my own number
May I know who is your cell service provider?
when I answer it it tells me I have a new voicemail message
jeenne mobile
Ok Hang on and let me check.
Are we chatting thru the same phone now/
no im on my computer
Ok I've checked it.
This is being handled by your provider.
Can you try giving them a call.
Tell them to change your "your voicemail notification" to just regular notification and not a call.
Let me know once they have changed it so we can test it out.
I beleive you can reach Jeenee Support here 1300 054 631
I'll wait for your response.
i cant do it now but i can take the information you gave me and give them a call when I have more time, Thankyou at least thats something to go on
Hi Diana,
Any update with the voicemail problem?
were you able to make an adjustment with your carrier about the voicemail calling you for notification?
Byron Narciso
Samsung Expert
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