I think I have a duplicate copy of my operating system installed on my mac. It's taking up over 100 GB of memory. How do I fix this and free up...

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple (MacBook) nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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Hi Shelby,

Thanks for your response. Do you mind if we do a screen sharing (remote support) so I can check and help you fix your issue?

 Great. Are you chatting with me on the same computer that has an issue?

Dear Shelby, It was a pleasure helping you with your Apple issue today. Here is a summary of the resolution.

Issue identified : Free disc space to update her OS

Solution Implemented : Called the customer / Remotely accessed the computer / Assisted the customer to check the computer / Assisted the customer to empty the trash / Customer now have 80GB of free space / No other issues raised / Issue Resolved / Answer Accepted

If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .