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how do i change the size of my font ?
Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!
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Hi Glenn,
Thank you for waiting!
May Iknow what HP device or model are you using?
office jet 3830 all in one
Ok.
Are you referring to the size of the font of the document you are trying to print? Or which print or which text in particular?
the size of the font when printing a regular documentand also the size when printing from my email
The printer will only print the size that it was sent with.
The font size change will be done on your computer before itis printed.
For example document should be edited and change the size before printing.
For emails since the emails are pre configured. you will have to copy it to a document editor before printing.
You are printing from a computer right?
Yes i am printing from my lap top and sometimes i print from my phone.
Are we chatting now on your laptop?
Can we do a screensharing so I can show you how you can modify multiple documents or emails.
yes
Dear Glenn, It was a pleasure helping you with your HP issue today. Here is a summary of the resolution.
Issue identified :
How to resize fonts before printing
Solution Implemented :
Call customer / Remote Access
Advised customer that the font has to be resized before sending for print.
Created a shortcut for wordpad for easy copy and paste then resize the font then printing.
Issue resolved
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