I just bought an I8 phone and need to send a text. What are the buttons to push on the phone in rder to text?

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Customer

I just bought an I8 phone and need to send a text. What are the buttons to push on the phone in rder to text?

Last updated
Elixir Cada
Apple Certified Tech

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple (iPhone) nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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Last updated
Elixir Cada
Apple Certified Tech

Hi William,

Just want to clarify, the phone that you purchased is iphone 8, right?

You can send me a reply by entering your message in the box at the top then hit the send response button to send.

 

Posted
Customer

Yes

Posted
Elixir Cada
Apple Certified Tech

 

Here's the steps to send a text message. 

1. Open Messages. It's the app with a speech bubble that can be found on your Home screen.

2. Tap the New Message icon. It's an icon showing a pen and paper at the top-right of your screen.

3. Enter a recipient. Type in a phone number, and tap Return.

4. Tap the text field. This is located above the on-screen keyboard.

5. Type a message. Tap the letters on the on-screen keyboard and they'll appear in the text field above the keyboard

6. After entering your message Tap the Send button. It's the upward-facing arrow on the right-hand side of the text field. A text bubble with your message will appear above the text field.

 

Let me know if you have further questions. 

Posted
Customer

fine so far except when I strike the arrow next to the text nothing happens

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Elixir Cada
Apple Certified Tech

Have you entered the recipients phone number and you entered the text message as well that you are going to send? 

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Elixir Cada
Apple Certified Tech

Are you still there William?

do you have a phone number that I can reach you?

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Elixir Cada
Apple Certified Tech

Are you still there William?

Were you able to send a text message now? 

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Customer

how do you turn off airplane ode?

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Customer

No

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Elixir Cada
Apple Certified Tech

to turn off airplane mode off. follow the  steps below.

1. go to settings.

2. Select the Airplane Mode switch to turn it on or off.

 

3. When Airplane mode is on, the Airplane mode icon will be displayed in the Status bar. If the Airplane mode is off the icon is not visible at the top.

 

let me know if this helps. 

Posted
Elixir Cada
Apple Certified Tech

Any update William?

Were you able to send text message now? 

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Customer

phone number ***-***-****

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Elixir Cada
Apple Certified Tech

phone is ringing. Please pick up the call. 

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Elixir Cada
Apple Certified Tech

I dialled  ***-***-**** . Is that the correct number? 

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Customer

how can I check if the message has been sent?

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Elixir Cada
Apple Certified Tech

The message will be placed inside the message box at the top. See sample screen below.

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Elixir Cada
Apple Certified Tech

the color of the message that you send is blue or green. 

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Elixir Cada
Apple Certified Tech

do you want to send a text message to me so that we can test it?

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Elixir Cada
Apple Certified Tech

Any update William?

Everything is working now on your iphone? 

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Elixir Cada
Apple Certified Tech

Still there William?

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Customer

Elixir I want to thank you for your assistance although it was a little costly.  I am sure I will have many questions as time goes on but I have digested about all I can take for one evening. Again thank you. 

Posted
Elixir Cada
Apple Certified Tech

Dear William, It was a pleasure helping you with your iphone issue today. Here is a summary of the resolution.
Issue identified : cx want to know how to send text message
Solution Implemented : chat with cx and provided steps on how to send text message (details below). Provide cx as well on how to turn off and on ariplane mode (details below). Showed cx how to know that text was sent successfully (screenshot below).  
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted

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