Is there a way to get back to a default setting on the Mini SLM2 speaker. I somehow moved the default English language setting and now cannot get...

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Customer

Is there a way to get back to a default setting on the Mini SLM2 speaker. I somehow moved the default English language setting and now cannot get back to English.
Thank you Bonnie

Last updated
Charles Totherow
Bose Expert

Hello and welcome to ExpertHelp.com! My name is Charles Totherow and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Bose nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Charles Totherow
Bose Expert

A factory reset clears paired mobile devices and language settings from the speaker and returns it to original factory settings.

Turn the speaker on

Press and hold the POWER button for ten seconds. The speaker will turn off

Posted
Charles Totherow
Bose Expert

Please let me know if these steps resolve the problem

Posted
Charles Totherow
Bose Expert

I called customer and customer confirmed problem solved.  I advised customer to check email to get back to chat page and to please accept my answer.

Posted
Customer

Thank you.  My problem is solved 

Posted
Charles Totherow
Bose Expert

Dear Bonnie, It was a pleasure helping you with your Bose issue today. Here is a summary of the resolution. 


Issue identified :

Customer needed bluetooth speaker set back to english

 

Solution Implemented :  I called customer and went the the setps of facotry reset the device.  Device is working properly.  

Accepted Answer

 

 

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Posted

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