When receiving either a text message or call, my IPhone 4S no longer displays who is calling or texting (only the phone number) of people that are...

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Customer

When receiving either a text message or call, my IPhone 4S no longer displays who is calling or texting (only the phone number) of people that are in my contact list. UGH

Posted
Glenn Barcebal
Apple Certified Tech

Thank you for your question. I'll do my best to assist you.

Please try these following steps below:

  1. Press the Home button
  2. Tap on the Settings icon
  3. Tap on the Phone option
  4. Tap on the Show My Caller ID option
  5. Toggle the Show My Caller ID option ON

If the Show My Caller ID toggle is greyed out, your mobile account has not been provisioned to change this setting from your phone and you will need to contact your service provider to activate it on their system.

I hope this answers your question. If it does, please click the Accept Answer button below the answer. You must be logged in to see this button. If you have any follow-up questions, please post your comments below this answer.

Thanks again.
Glenn

Posted
Customer

I do not have the option "show my caller ID" in my phone option. Nor is it "greyed out"

Posted

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