My iPhone came with hotspot service and I have been using it successfully for 4+ months. Yesterday, after I had been using other networks for...

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Customer

My iPhone came with hotspot service and I have been using it successfully for 4+ months. Yesterday, after I had been using other networks for several weeks, I tried to use it again and not only didn't it work for my computer, the category on my iPhone settings page has disappeared.

Posted
Himanshu Arora
Apple Certified Tech

Hi,

Thanks for your question. My name is Himanshu and I will be glad to provide my assistance to your concern.

Please try to reset the Network Setting via the following steps:

  • Open Settings and tap on “General”
  • Tap on “Reset Network Settings”

Now tap back to Settings and you should see the familiar Personal Hotspot option

Thanks,
Himanshu

Posted
Customer

I did that and I still don't have hotspot capacity. What next?

Posted

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