We've followed recommendations on the internet to dry the panel with a hairdryer. I unplugged my unit for 3 days and the problem continues.
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We've followed recommendations on the internet to dry the panel with a hairdryer. I unplugged my unit for 3 days and the problem continues.
Hi,
Thank you for contacting ExpertHelp LLC. My name is Rofel and I am here to help you resolve your issues. Please wait while I prepare my answer for you. I might ask you to provide additional information if needed so I could provide you the steps that will resolve this issue. Appreciate your patience.
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Thanks for waiting. On Samsung microwaves the SE error code flashed on display means "Sensor Error". This means that your humidity sensor has shorted. Please try cycling the power by unplugging the microwave or turning the circuit breaker off then on again and check if this will fix the issue.
If the steps above did not worked please proceed with the steps below.
Please let me know if this helps. If you will still get the error after the steps above you need to replace the part or bring the Microwave to the nearest Samsung Repair Center for parts replacement.
Please let me know if you are comfortable on doing the steps above if not I can provide you the location of the nearest Samsung Repair Center where you can bring the microwave for repair. You just need to provide your Zipcode.
I have four posts from your organization. Which one do I respond to?
You need to respond to this page. Please check my comment above. I've provided the steps that you can try to fix your SE error.
Thanks
We have done all of the above. Several times.
Thanks for your response. If you already tried the steps above then the next step is to replace the control panel of your Microwave.
If you want to replace it part number of the control panel is DE94-02001C
Here's the diagram of the Panel Assembly: Control Panel Assembly. C001 is the control panel.
If you want to bring it to a Samsung Service Center please provide me your Zipcode and I will look and provide your the Service Center contact information.
If you have questions please let me know. If I were able to assist you and provide information on how to resolve this, I request you show your appreciation for my efforts by clicking the green Accept Answer button right below my first response.
Hi,
Were you able to read my previous post/comment?
Thanks
Byron Narciso
Samsung Expert
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