My samsung galazy tablet is frozen. I can't turn it off.

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Customer

My samsung galazy tablet is frozen. I can't turn it off.

Last updated
Rofel Lantican
Samsung Expert

Hi,

Thank you for contacting ExpertHelp LLC. My name is Rofel and I am here to help you resolve your issues. Please wait while I prepare my answer for you. I might ask you to provide additional information if needed so I could provide you the steps that will resolve this issue. Appreciate your patience.

Posted
Rofel Lantican
Samsung Expert

Hi,

Thanks for waiting. Please press and hold the power button of your Samsung Galaxy Tab for 15-20 seconds to turn it off, then press and hold the power button again to turn it back on.

Please let me know if this helps.

Posted

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