I have a new Samsung tablet and have been trying to get it set up. I thought I had everything in place but cannot get my email. What step am I missing?
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I have a new Samsung tablet and have been trying to get it set up. I thought I had everything in place but cannot get my email. What step am I missing?
Thank you for contacting ExpertHelp LLC. My name is Elix and I am here to help you. Please wait while I prepare my answer for you. I might need to ask you additional information so I could provide you the steps that will resolve this issue. Appreciate your patience.
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CHAT NOTES:
-cx cant get email on her tablet
-advised cx to test internet connection by going to the browser and try to search a website
-tablet is getting error messsages
-advised cx that the problem is the software and needs to be restored to factory
-cx agreed. provided steps to restore
-restore done. connected to the internet and can browse now without any errors
-setup her mts email but not getting anything
-advised cx to call mts for the advanced setting for her email.
-cx agreed
ANSWER ACCEPTED
CASE CLOSED
Per ticket 23695
Hello -
I still have a few questions regarding my tablet:
Can I move email addresses from my laptop to my tablet? If so, how is it
dome?
How do I get to bcc on my email page?
Thanks - Judith
Hi Judith,
You cannot move contacts from your computer to your tablet. You need to create them one by one on your tablet. Please see picture below on how to do a BCC on your tablet. I put a red box on it so that you can easily identify it.
Thanks!
Pleas click the link below for the user manual
"I only have a couple of problems - How do I get into my bookmark now that I have installed things in it? How do I delete apps that I do not want anymore? Thank you." Ticket #23781
Hi Judith,
Here's the procedure on how to access your bookmark on the TAB.
Here's the procedure on how to delete apps.
HOW TO UNINSTALL APP ON GALAXY TAB
Let me know if you have questions.
If I were able to provide you a helpful and informative answer, I request to show your appreciation for my efforts by clicking the Green Accept Answer button below my first response at the top of this page.
Hi Judith,
If you have further questions, please let me know.
If I were able to provide you a helpful and informative answer, I request to show your appreciation for my efforts by clicking the Green Accept Answer button below my first response at the top of this page.
Byron Narciso
Samsung Expert
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